Website / Email / DNS Management

This is your Online Presence Platform login. Once signed in you will have access to tools for building your website, administering your email, and configuring your DNS. Please login to the left.


Online Email Access

Use the fields to the left to sign into your email online. Here you can access your messages where ever you are. All you have to have is internet access.


Online Fax to Email Access

Away from your office but still need to send a fax? This is the place for you! Sign in with your fax number and password.

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Related Items:

Admin Login

Webroot Guides

Webroot FAQs

Webroot DWP Quick Start

WSS Getting Started User Guide

Webroot DWP Configuration Guide

Webroot PAC Files User Guide

Guide Sections:

Getting Started With WSS
Using the Dashboard
Working With Your Profile
Managing Admins
Managing Accounts
Working With Policies
Managing Groups
Managing Users
Working With Logs
Working With Reports
Monitoring Usage and Activity
Working With SSL Inspection Protocols
Real-Time Botnet Detection
WSS Admin Guide Support

Viewing Blocked Traffic Logs

The Blocked Traffic report shows blocked URLs specified in the enforced policy's Site Categories and Site Overrides tabs. Blocked traffic is blocked by policy either through the site category or through overrides.

To view blocked traffic logs:

  • From the Home tab, select the Statistics tab, and from the drop-down, select Logs.

    • The Logs panel displays.

  • Click the Blocked Traffic Link.

    • The Blocked Traffic panel displays.

  • Specify the groups to include in the logs; deleted groups are displayed with the ** prefix. Select All Groups; or, to specify one or more groups:
    • Click to select a single group.
    • Shift-click or click and drag to select contiguous groups.
    • Ctrl-click to select non-contiguous groups.
  • Select one or more dates from the last 90-day period:
    • Click to select a single date.
    • Shift-click or click and drag to select contiguous dates.
    • Ctrl-click to select non-contiguous dates.
  • Optionally, set log search filters, using the information in the following table. If you don't select any checkbox at this step, the log returns all records for the selected groups and dates.
FIELD NAME DESCRIPTION
URL

Select the checkbox and specify a search option:

  • Contains - Returns URL addresses containing the string in the text box.
  • Does not contain - Returns URL addresses that don't have the string in the text box.
  • RegExp - Returns URL addresses typed in the form of a regular expression.

Type the string in the text box to be matched based on the criteria. Type a minimum of one character.

Specify whether the search applies to domain only, or to the domain and full path. An example of a domain is
http://streamerapi.finance.yahoo.com

An example of a domain and path is
http://streamerapi.finance.yahoo.com/1.0
Time

Select the checkbox and specify a search option:

  • Between - Returns logs on activity that occurred within the specified time range.
  • Not between - Returns logs on activity that occurred outside (before and after) the specified time range.

Enter the starting time in the first text box. For time, use the following 24-hour format: hh:mm where hh is from 00 to 23 and mm is from 00 to 59. Examples of valid time formats: 08:00 or 13:30.

Enter the ending time in the second text box. This value must be at least one minute from the starting time. For example, if the starting time is 04:03, the ending time must be at least 04:04. If your starting and ending times are 04:04 to 04:04, no records are returned even if data exists for 04:04:22.
User

Select the checkbox and specify a search option:

  • Contains - Returns logs on users whose name contains the text string you provide.
  • Does not contain - Excludes users whose name contains the text string you provide.
  • Equals - Returns logs on the user whose name exactly matches the text string you provide.
  • Does not equal - Returns logs on users whose names do not exactly match the text string you provide.

Type a text string of up to 64 characters, the maximum length for user names, in the text box to be matched based on the criteria. Valid characters are a to z, A to Z, and 0 to 9.
IP

Select the checkbox and specify a search option:

  • Contains - Returns logs on IP addresses that contain the numeric string you provide.
  • Does not contain - Excludes IP addresses that do not contain the numeric string you provide.
  • Equals - Returns logs on the IP address that exactly matches the numeric string you provide.
  • Does not equal - Returns logs on IP addresses that do not exactly match the numeric string you provide.

Type a numeric string in the text box to be matched based on the criteria. Valid characters are 0 to 9 and the dot separator.
Category

Select the checkbox and specify the category:

  • Click to select a single category.
  • Press Shift-click or click and drag to select contiguous categories.
  • Press Ctrl-click to select non-contiguous categories
Result Results refer to the response to the user when the user accessed the site. Select Blocked, Coached, or Site Override.

To change the number of returned records:

  • Open the Max Results drop-down menu and select the number of records to display for the search.
    Note that the Filter text box is disabled if you set the Max Results value to 200. To use the Filter box, select another Max Results value.
  • Click Search. Matching records are displayed in tabular format.
    The following table describes the data displayed by Blocked Traffic logs.
Blocked File Type Data Description
Date The date you selected for the log. If you selected multiple dates, the log allocates one row per date.
Time The time the user requested access to a site.
Group Name The group from which traffic was generated.
User Name Displays the name of the user that accessed the site.
IP Address Displays the IP address from which traffic was generated.
Category The requested URL's categories as described in Category Descriptions under Filtering Websites by Category. Displays Uncategorized if the URL has no category.
Result Either Blocked, Coached, or Site Override.
URL The URL address that the user has accessed.