Viewing Admin Permission Levels
The Web Security Service includes these administrator levels:
- Customer Admins have full management capabilities within their own accounts. Customer Admins define policies, apply policies to groups, assign users to groups, monitor activity, generate reports, and view log data. The primary Customer Admin for an account has full access privileges, and can define peer administrators with equal or lesser access privileges.
- Super Admins create and manage Distributors. Super Admins can also create Channel Partners, and must associate them with Distributors. Only Distributors and Channel Partners can create accounts. Super Admins can enter and change account information, but cannot access logs or run reports. Super Admins can also control whether Distributors and Channel Partners can add new accounts.
- Distributor Admins create and manage Channel Partners. Distributor Admins can create accounts, if enabled at the Super Admin level, and must associate them with Channel Partners. Distributor Admins can enter and change account configurations, but cannot access logs or reports.
- Partner Admins can create accounts, if enabled at the Super Admin level, and enter account information such as licenses, logging defaults, levels of protection and access, and valid IP ranges, and specify the account's primary Customer Admin. After accessing an account, Partner Admins can change account configurations, but cannot access logs or run reports. Partner Admins can access only their own accounts.
The first Customer Admin created by the service provider is the primary admin with full configuration access to the account. Customer Admins can manage other administrators in the account from the Admins tab.
To view Admin information:
- Log in to the Management Portal.
- From the drop-down menu below your email address in the upper right corner of the page, select Administrators.
The Admin panel displays.
The first user shown in this tab is the system-generated 'Switch-In Admin,' which is used by your service provider.
The service provider can access your account using the Switch-In Admin if the Enable Support Access to Service option is set in the Accounts tab. By default, providers can switch to all accounts that they manage.
The Admins tab also displays the primary Customer Admin email address in the following format: primary_customer_admin@domain.com
- To add additional administrators, see Adding Administrators.
