WSS Admin Guide

Changing Your Password

When you logged in to the Management Portal for the first time, you had the opportunity to change your temporary password to your own permanent password. If you want to change your password again, follow the instructions below.

To change your password:

• From the drop-down menu below your email address in the upper right corner of the page, select Change Password.


The system displays the Change Password panel.


• Enter your current password, and the new password.
• Click the Save button.
  The new password takes effect after you log out, and then log in again.
• If you forget your password, do one of the following:
  - Verify that you have a peer administrator with sufficient privileges to assign one to yourself.
  - Ask your provider to enable you to reset your password. This method protects your privacy because the Web Security Service generates the password for you. You then receive an email notification that contains a temporary password and a link to the page where you enter your new password.

To reset your password:

• Contact your provider and ask to be enabled to reset your password.
  They will send you an email notification with the temporary password.
• Click the link to the Management Portal on the email notification.
  The login page to the Management Portal is displayed.
• Log in using the temporary password.
• Reset the password and continue to log in.