WSS Admin Guide

Editing Your Account Information

You can edit account settings except for vendor-controlled information. Use the Account subtab to change general settings for your own account.

Note: To edit information, you must have Edit permission for Manage Account.

To edit account information:

• From the Settings drop-down menu, select Accounts.
• Make sure the Account subtab is selected.

• Enter the desired changes in the fields on the left side of the screen. The fields are described in the following table.

Account Information	Description
Customer Account Information:
Account Name	Enter a name of up to 128 characters. For example, use the company name. Valid characters are any combination from A to Z, a to z, 0 to 9; and the following special characters: ` ~ ! @ # $ % ^ & * ( ) _ + - = [ ] \ { } | ; ' : , . / < > ? Spaces are allowed. The name appears at the top right of the account's Customer Management Portal.
Administrator Email	Enter the email address of this account's primary Customer Admin. Use this format: name@domain.com An email address in the format name@ipaddress is not supported. This administrator has full privileges within the account.
Email Language	Select the language that is the default selection when a new group is created. For example, if you choose Japanese for the email language, emails for newly created groups are in Japanese by default
Time Zone	Select a timezone for the account. This setting is initially entered by the provider during account creation. Customer Admins can override this at the account, Customer Admin, or Groups level on their own Management Portal.
Default Policy	Select from out-of-the-box policies or custom policies. Customer Admins can override this setting at the Groups level.
Admin Configuration:
Enable Support Access to Service	For Customer Admin use; enabled by default. This option allows service providers to access and manage account-level information on the Customer Admin's behalf.
User Configration:
Automatically Update the DWP	For accounts that use Desktop Web Proxy (DWP). Select to download DWP updates automatically to DWP client installations in the account. If this is not selected, Customer Admins manually download and push the updates to the computers. This setting is inherited by user-based groups in the account.
Enable DWP User Creation	Enables automatic user registration into the service through the Desktop Web Proxy (DWP). The DWP client creates users in the service for you and also handles user authentication transparently every time these users start the browser. Without DWP, add users manually and enable the launch page so that users can log in when they start their browsers for web access. For more information, see the DWP Configuration Guide, which is available on the Management Portal at Resources > Documents.
DWP User Creation Default Group	Available if you are editing an account; defaults to Default User Group. Select the user-based group to which DWP users are initially assigned as they are created in the Web Security Service. Administrators can also use group settings so that DWP users are added directly to their specific groups. See the information on Authorization Code and Windows Domain in Adding user groups
Company Domain Email	The service provider enters the domain in the format: domain.com
IP Range	Contains IP addresses or a range of IP addresses in the account from which web traffic passes through the Web Security Service. The IP addresses entered here are used to validate the account when users connect to the service. Multiple addresses are separated with a comma. A hyphen denotes a range of addresses. Examples: 1.2.3.4,2.3.4.5,2.3.5.6 or 1.2.3.4-1.2.3.9,1.2.9.5 If the list is long, the text auto-wraps. If your account acquires new IP addresses, ask your provider to add them here before you can have Web Filtering on those addresses. After you delete IP addresses from the service, ask your provider to delete them from the IP Range box.
Manual Login Prompt	Applies when users in the account must log in to the Web Security Service proxy before accessing the web: Branded Login Prompt is for users who access the web from within the account's IP address range. If you select this option, enter addresses in the Source IP address(es) required box. This login page is customizable on the HTML Pages subtab. Unbranded Login Prompt is for users who access the web from outside the account's IP address range, such as mobile users. This setting is ignored if the account is using the Desktop Web Proxy for transparent authentication.
Source IP address(es) required if	Available only if you are editing your account. Requires an entry if: Your users are presented with the Branded Login Prompt, or You identify bypass hosts in the Manual Login Bypass subtab. Specify the source IP addresses from which your users access the web. IP addresses must be equal to, or be a subset of, the IP Range. To enter multiple addresses, separate IP addresses with a comma or use a hyphen to identify a range of addresses; for example: 1.2.3.4,2.3.4.5,2.3.5.6 or 1.2.3.4-1.2.3.9,1.2.9.5 If you are entering a long list of addresses, the text auto-wraps. IP groups are not designed to have user authentication. However, if business requirements dictate, you can enter IP addresses allocated to IP groups. In that case, ensure that you have user-based groups so that the logins can be used whenever web traffic is generated from these IP addresses. Note: If you have IP addresses here, notify your service provider. The provider enters the same information on the provider portal.

Note: The read-only IP Range box is displayed for reference if you are entering specific IP addresses. Contact your provider if your account is adding or deleting IP addresses from this range.