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Related Items:

Admin Login

Webroot Guides

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Webroot DWP Quick Start

WSS Getting Started User Guide

Webroot DWP Configuration Guide

Webroot PAC Files User Guide

Guide Sections:

Getting Started With WSS
Using the Dashboard
Working With Your Profile
Managing Admins
Managing Accounts
Working With Policies
Managing Groups
Managing Users
Working With Logs
Working With Reports
Monitoring Usage and Activity
Working With SSL Inspection Protocols
Real-Time Botnet Detection
WSS Admin Guide Support

About Reports

The Web Security Service provides charts that dynamically report on bandwidth trends and that show top allowed and blocked activity. You can also create configurable customer charts.

Report data is updated twice per hour.

Note: To access the Reports tab, you must have View permission for Manage Report/Dashboard.

To manage reports, select from the Home tab, from the Statistics drop-down menu, select the Charts tab. Then, in the upper right corner, click the Report Manager button.

The default report view shows an adjustable timeline chart of bandwidth usage for the last 30 days and a tabular view of the bandwidth used by groups, users, and domains. The Report Manager contains charts and reports. It is closed when you first access the Reports tab.

You can schedule saved charts to be delivered on a regular basis and specify recipients for emailed PDF versions of reports.

Report Views

You can adjust the view of the charts in the Reports tab to show data in different ways.

To view data for a point on a timeline chart:

Hover your cursor over a point on a timeline to view data for the point.
To drill down into top groups, users, and domains by bandwidth:

Click a point on a timeline and select a drill-down view to bandwidth usage.
To choose the time window to view:

On the Reports tab, select the Graph by button to choose the type of time window to view. The button on the left changes the display to a weekly view, while the button on the right changes the display to a monthly view.
To adjust the time range to view on timeline charts:

Click and drag your mouse cursor anywhere on the timeline chart to highlight a time window:

When you release your mouse button, the timeline expands and you can drill down into the selected range.
Range selection is not available for hourly charts.
To choose the chart format:

You choose a chart format by selecting a Visualization button:

  • Table is the default view for data. You can sort data in ascending/descending order.
  • Percentage pie displays a pie chart based on the current time frame and the content of data. Hovering your cursor over slices of the pie chart shows a tooltip of information for that slice and highlights the corresponding row of data.
  • Horizontal bar shows the percentage divisions of the current time frame and data content in horizontal bars.

Types of Reports

You can view and generate charts using the following types of canned preconfigured reports and saved custom reports:

  • Canned preconfigured charts are dynamic. You select them in the Reports tab and the results are available immediately.
  • Saved custom charts are configurable and represent a particular time slice for scheduling and administrative reference. You can schedule saved charts to run on a regular basis and email the results to recipients you specify.

Note: All Top N charts show the top 10 select criteria by default. Top Groups By Bandwidth shows the top 10 groups. The options for Top N charts are 10, 20, and 50.

The following table describes the available reports.

CANNED CHARTS DESCRIPTION
Bandwidth Usage

Provides the following:

  • Bandwidth usage for a specified time period.
  • Shown in kilobytes (KB), megabytes (MB), gigabytes (GB), terabytes (TB), or petabytes (PB).
  • You control the time window by selecting the Graph by button in the window, or by dragging a time point to widen or narrow the time period.
Top Users by Bandwidth

Provides the following:

  • Top consumers of bandwidth.
  • Shown in kilobytes (KB), megabytes (MB), gigabytes (GB), terabytes (TB), or petabytes (PB).
  • Shows the user name, total amount of bandwidth per user, and the percentage of the total bandwidth consumed by the user.
Top Users by Time Spent Surfing

Provides the following:

  • Top users who spent time surfing the Internet. Applies to users governed by quota-driven policies.
  • Based on the data gathered by the Quota feature, even if quotas are not set.
Top Users By Website Domains Visited

Provides the following:

  • Top users who visited unique domains such as yahoo.com.
  • Based on the data gathered by the Quota feature, even if quotas are not set.

Note: Websites visited are not the same as page requests. Pages pertain only to text-type content.
Top Site Categories by Bandwidth Top categories according to bandwidth. Note that one site might display multiple categories, some of which display streaming data.
Top Site Categories by Page Request

Provides the following:

  • Top requested site categories. Note that one page might display multiple categories. For example, if a TV station's home page displays ads, a report might show a high number of the Web Ads category, even if the users never clicked on those ads.
  • Displays data for all users, specified users, or for all except specified users.
Top Domains by Bandwidth Top requested domains that are allowed by policy, according to bandwidth used.
Top Domains by Page Request Top requested domains within a specified timeframe.
Top Blocked Site Categories

Provides the following:

  • The most requested site categories that are blocked by policy.
  • Displays color keys: red for blocked, blue for coached, and peach for blocked pages as specified in Site Overrides.
Top Blocked Domains by Page Request

Provides the following:

  • Top requested blocked domains.
  • Displays color keys: red for blocked, blue for coached, and peach for overridden sites.
Top Blocked Users

Provides the following:

  • Users who accessed the most number of blocked sites.
  • Data is ordered by Blocked, Coached, or Site Overrides.
Top Blocked Users by Malware Categories Requires that Policies > Malware Protection > Full Threat Protection is enabled. If full protection is not enabled, the report has no data.
Top Blocked Malware Name

Provides the following:

  • Requires that Policies > Malware Protection > Full Threat Protection is enabled. If full protection is not enabled, the report has no data.
  • Provides selection of different malware types or names and the direction of traffic.
  • Traffic direction is color-coded: red for inbound, blue for outbound.
All Malware Categories Blocked

Provides the following:

  • Requires that Policies > Malware Protection > Full Threat Protection is enabled. If full protection is not enabled, the report has no data.
  • Compiles data from all malware categories.
  • Provides selection for direction of traffic.
  • Traffic direction is color-coded: red for inbound, blue for outbound.
SAVED CHARTS DESCRIPTION
Top Groups By Bandwidth

Provides the following:

  • Top group consumers of bandwidth.
  • Shown in kilobytes (KB), megabytes (MB), gigabytes (GB), terabytes (TB), or petabytes (PB).
  • Shows the group name, total amount of bandwidth per group, and the percentage of the total bandwidth consumed by the group.
Top Users by # of Text Web Page Requests

Provides the following:

  • Users who are the top requestors of pages with text or HTML content.
  • Defaults to top 10 users.
Top Users by Bandwidth for One Category

Provides the following:

  • Top consumers of bandwidth for a given category.
  • Based on the data gathered by the Quota feature, even if quotas are not set.
  • Defaults to the top 10 users.
Top Users by Page Requests for One Category Number of page requests for one site category.
Top Users by Bandwidth for One Domain Top consumers of bandwidth for one domain.
Top Users by Number of Clicks for One Domain Top consumers by number of page requests for one domain.
Top Blocked Users by Site Category Top blocked users by site category.
Top Blocked Users by Malware Name Top blocked users by malware name.
Daily Bandwidth Usage

Provides the following:

  • Daily bandwidth consumption of specified groups.
  • Displays data for all users, specified users, or for all except specified users.
Daily Bandwidth by User

Provides the following:

  • Daily bandwidth consumption specified users within a time window./li>
  • Shown in kilobytes (KB), megabytes (MB), gigabytes (GB), terabytes (TB), or petabytes (PB).
  • Displays data for at least one, and up to five usernames.
  • Individual user data is displayed by default; compares user data, if specified.
Daily Website Domains Visited by User

Provides the following:/p>

  • Daily number of unique websites visited by at least one, and up to five usernames.
  • Individual user data is displayed by default; compares user data, if specified.
Daily Time Spent Surfing by User

Provides the following:

  • Time spent surfing in minutes by at least one, and up to five usernames.
  • Displays individual user data by default; compares user data, if specified.
Hourly Bandwidth by Group

Provides the following:

  • Hourly bandwidth usage of specified groups.
  • Displays data for all users, specified users, or for all except specified users.
Hourly Text Web Page Requests

Provides the following:

  • Total page requests per hour within a specified time period.
  • Displays data for all users, specified users, or for all except specified users.
Hourly Block Statistics

Provides the following:

  • Number of page request attempts that were blocked, per hour.
  • Displays data for all users, specified users, or for all except specified users.