WSS Admin Guide

Adding Admins

If you are the first Customer Admin, you can create peer administrators to help you manage the Web Security Service. Each additional administrator can have the same level of privileges as yours, or less, according to your requirements. If you have not yet created policies and groups, the Web Security Service provides defaults that you can use until you create your own groups and policies.

Note: You can copy an existing administrator definition to create a new administrator, which can save you some extra steps. See Copying Administrator Information.

The primary administrator for the account receives an email notification about how to access the Web Security Service using a system-generated password. Administrators you add do not receive the notification. You are responsible for providing new administrators with portal login information.

Note: To add administrators, you must have the Add permission.

To add administrators:

• From the drop-down menu below your email address in the upper right corner of the page, select Administrators.


The system displays the Admin panel.


• In the upper left corner, click Add.


The system displays the Add panel at the General Information subtab.


• Enter the Admin information, as described in the following table.

General Administrator Settings	Description
Full Name	Required. Enter a name of up to 32 characters. Valid characters are any combination of letters and numbers, along with these special characters: ` ~ ! @ # $ % ^ & * ( ) _ + - = [ ] \ { } | ; ' : , . / < > ? Spaces are allowed. The Full Name is displayed on the Admins list.
Password	Required if you are adding administrators or changing administrators' passwords. Enter a temporary password with a minimum of eight characters, including at least three of these four types of characters: upper case alphabetic, lower case alphabetic, numbers, and special characters. For example, MyPassword! and my!password6 are both valid passwords. The administrator is prompted to reset this password during first-time login.
Retype Password	Required if you are adding administrators or changing administrator passwords. Enter the same temporary password to confirm.
Email	Required. This email must be unique within the organization. Enter the email address of this administrator in the following format: name@domain.com The limit is 75 characters. The format, name@ipaddress, is not supported. After the email address is saved, you cannot change it. Iinstead, you must re-create the administrator. The email address is displayed on the top right of the administrator's Management Portal.
Status	Select Active or Inactive. Active is the default setting.
Contact Info	Optional. Enter useful contact information such as telephone numbers, office location, mailing address, and so on.
Time Zone	Displays the organization's time zone by default. Select a time zone according to this administrator's geographical location if it is different from the account's time zone. Logs, reports, and monitors are based on this time zone, so you must be accurate. A change here affects the setting for the administrator when viewed in the Profile tab. If the time zone is changed here, the administrator must log out and log back in for the new time zone to be reflected on logs, monitors, and reports.

• Click the Save button.
• Add permissions for this administrator by clicking the Application Permissions subtab. Follow the instructions beginning at Step 4 in Setting Administrator Permissions.
• Once you create the first administrator, you can use the Copy or Save As function as a starting point to create additional administrators. See Copying Administrator Information.