Website / Email / DNS Management

This is your Online Presence Platform login. Once signed in you will have access to tools for building your website, administering your email, and configuring your DNS. Please login to the left.


Online Email Access

Use the fields to the left to sign into your email online. Here you can access your messages where ever you are. All you have to have is internet access.


Online Fax to Email Access

Away from your office but still need to send a fax? This is the place for you! Sign in with your fax number and password.

What would you like to log in to?

 My Services  Outlook Web Access

Choose a type

Public or shared Private computer

Contact

support

800.316.4581

sales

855.209.1839

email

click here

contact a

sales rep

Related Items:

Glossary

Webroot FAQs

Proofpoint FAQs

Mimecast FAQs

Sitelock FAQs

Webmail 7 FAQs

    General FAQs

  • How do I create a new E-Mail Address?

    Click Here to go to the guide.

  • What Email settings should I use?
    1. Incoming Mail Server (POP): mail.windstreamhosting.com
    2. Incoming Port: 110
    3. Outgoing Mail Server (SMTP): mail.windstreamhosting.com
    4. Outgoing Port: 1025
    5. Outgoing mail does require authentication
    6. Username: Full Email Address
    7. No Encryption
    8. No SSL
  • How do I setup my email on my computer / mobile device?
  • What are the Domain Name Servers I should use if I host my website with Windstream?

    You should use the following DNS Servers:

    • ns1.windstreamhosting.biz
    • ns2.windstreamhosting.biz
    • ns3.windstreamhosting.biz
    • ns4.windstreamhosting.biz
  • How do I connect with FTP?

    Any FTP client will work. Windstream recommends Filezilla which can be downloaded below:


    For the FTP program to connect, it requires a host name, username and password. The host and username are the domain (followed by .com, .net, etc.). The password is included in the Windstream Hosting Welcome Letter. Any website files will be located in the public folder.


    If you do not have your welcome email, please call us at 800.316.4581 and choose Option 1. We will gladly send you another welcome email containing your Domain and Password.

  • Fax To Email - How do I send a fax via an email client?
    1. Open your preferred email client and create a new email message.
    2. In the "To:" field, type in the ten digit fax number you wish to send to (no spaces or hyphens) followed by @fax.windstreamhosting.biz. Then simply attach the document you wish to send, or type in a plain text message in the body of the new message.
    3. When the email is sent the message will be relayed to the the fax number you specified in the "To:" field of your message.
  • How big can my faxes be?

    Your Fax To Email will hold up to 5MB of information when you attempt to send the fax out. This can be one page with an attachment or 20-30pages of just text.

  • How long are faxes stored in the Archive?

    Faxes are permanently removed from the Archive after 40 days.

  • I got an email saying that my domain name is about to expire, but I pay on a monthly basis. Why?

    A website consists of 3 parts: Your Website Hosted Space, Your Website Content, Your Domain Name.

    Your Website Hosted Space is what your monthly payment covers. This is the where you actually store your Website on our servers.

    Your Website Content is the website that you physically see when you go out on the Internet. This is created and uploaded from yourself or you can create this with our EasySite Wizard Pro.

    Your Domain Name is what is actually being renewed. This is a single charge that can be renewed for 1 year for $14.99, 3 years for $34.99, or 5 years for $54.99.

  • How do I view my Web Stats for my website?
    1. Log into your Site Management Portal. You can do this by logging in at the top where it says Manage Domain.
    2. Click on the Manage heading.
    3. Click on Web Stats on the left side of the screen.
    4. Click on Create New Report.
    5. Click on Display Report.

    Your Web Stats are now viewable by Month.

    Click on the Month for more options.

  • How do I find out who my Registrar is?

    Finding your Registration Service Provider may seem like a daunting task but this information can be discovered with just a few simple steps. In your browser's (Internet Explorer, Firefox, etc.) address bar type https://www.who.is and press Enter or simply click on the link. On this page you can type your domain name (example.com) in the blank and press Enter or click "Who.is Search." About half-way down will be a section that says "REGISTRY WHOIS FOR EXAMPLE.COM." Below that is your Domain Name and then the Registrar.


    For example: Registrar: NETWORK SOLUTIONS, LLC. Registrar: GODADDY.COM, INC. Registrar: DOTSTER, INC. Registrar: REGISTER.COM, INC. Registrar: TUCOWS INC.


    Windstream has a list of contact numbers for some of the more common Registrars here!