WSS Admin Guide

Customizing HTML Pages

The Accounts > HTML Pages tab contains the messages and icons that appear to users, based on conditions and policy settings. The types of HTML pages that can appear are described in the following table.

Each HTML page includes a link that says:

Click here to contact your IT Administrator if you think this is an error.

Clicking the link sends an email to the administrator, requesting access to the blocked URL. The email specifies the URL, the reason it was blocked, and its site category.

Note: If the web server containing custom pages is not available when a user accesses the pages, the default pages open. When the connection is established, the custom pages open.

To modify HTML pages you can:

• Select the language for the HTML page.
• Use the toolbars to modify the format of the page.
• Use the tokens to add or change information. The tokens are replaced by the values stored for the account.

To customize the HTML pages:

• Select the Accounts tab and click Edit.
• Select the HTML Pages subtab.
  The first of several HTML pages appears in the editing window.
• Open the Select Language drop-down list and select the language for the HTML page.
  The language that appears in HTML pages depends on a combination of the Select Language setting and browser language settings:

When the browser language setting is an unsupported language, the first supported language in the browser preference order is used. For example:

• If French is not a supported language and the browser preference order is French, Japanese, English, the browser displays Japanese.
• If French is not a supported language and the browser preference order is French, English, Japanese, the browser displays English.

HTML Pages Language Settings	Browser Language Settings	HTML Page Rendered
English	English	English
English	Japanese	Japanese
English	Unsupported Language	The first supported language in the browser preference order is used. See the information just below this table.
Japanese	Japanese	Japanese
Japanese	English	English
Japanese	Unsupported Language	The first supported language in the browser preference order is used.

• In the Select HTML Page to Edit box, select the HTML page to edit.


The editing window opens the HTML page.

• In the editing window, select text and replace it with your own. Change the format using the formatting toolbar.
  Be cautious about deleting the embedded tokens in the message because they provide essential information to the user:

Title of Table	Description
$ ACCEPTBUTTON $	The button on the HTML page that the user clicks to signify that the information has been read and accepted. This closes the HTML page. For coached pages, this button displays the authentication page if the user wants to continue access to the coached URL
$ ADMINEMAIL $	The administrator's email address.
$ CATEGORY $	The category to which the blocked or coached site belongs. Also identifies malware category.
$ GROUPNAME $	The user's group name.
$ HELPBUTTON $	The button on the launch page to the Web Security Service that the user clicks to get assistance during login.
$ LINK $	The link to the page where users need to enter a name and password if they continue to access a coached site.
$ LOGINBUTTON $	The button on the launch page to the Web Security Service that the user clicks to enter login information.
$ QUOTA $	The quota value that is the basis for restricting web access.
$ REASON $	The reason for blocking.
$ RECOVERBUTTON $	The button on the launch page to the Web Security Service that the user clicks to get forgotten login information.
$ REGISTERBUTTON $	The button on the launch page to the Web Security Service that the user clicks to register in the service for the first time. If the name, password, and email address entered by the user matches the entry in the service, then the authentication is successful.
$ TYPE $	The type of file being blocked.
$ URL $	The URL being accessed, which is one of these: The blocked page The coached page The page that contains malware or blocked content type The page being accessed when one of the quota notifications was triggered

• Click Save if you are done with the subtab, or continue to another subtab.
  Clicking Save returns you to the launch page.

To restore the default text and format:

You reset one page at a time.

• Select the Accounts tab and click Edit.
• Select the HTML Pages subtab.
• In the Select HTML Page to Edit list box, select the HTML page you want to reset.
• Scroll to the bottom of the subtab and click Reset this HTML Page to Default. This button is not available in View mode.
• Click Save.
  Repeat for every HTML page you want to reset. Your customized pages are replaced by the default pages.