Logging In to the Management Portal

To manage the Web Security Service (WSS), you will use a web-based Management Portal, also called the Admin Console. The Management Portal is certified to work with the following browsers:

• Internet Explorer version 11 and newer
• Microsoft Edge version 37 and newer
• Mozilla Firefox version 40 and newer
• Google Chrome 40 and newer
• Safari 8 and newer
• Opera 27 and newer

To log in to the Web Security Service portal:

• You will have received an email from Webroot, containing your Admin Account credentials. Please have that information on hand to log in to the cloud-based Web Security Service portal.

• In a browser, enter the following URL:
  https://weblogin.webroot.com.
• Log in using your email address and the password generated for you in the email you received from Webroot and click the Log in button.


Web Security Service prompts you to change the password.

• Enter a new password that meets the following requirements:
  • Must consist of a minimum of eight characters.
  • Must have three of the four following character types:
    • Lower case
    • Upper case
    • Numbers
    • Special characters
• The first time you log in, the system displays the WSS Welcome window, with a list of steps that you need to complete to enable WSS for your organization. When you've completed the list, click the Please do not show this page again button.

• Click the Home tab.


The Home tab displays.

• Each time you log in, you will see a dashboard similar to the following. The dashboard displays six different graphs, which represent data on different aspects of the service. The charts reflect data up to the current time, with a latency of approximately 15 minutes, depending on the service load.

• You can customize these and choose the six graphs to show out of fifteen different chart types, showing data from hourly bandwidth usage to blocked and allowed site information. For more information, see the WSS Admin Guide.